Digimart will do its best in providing the best shopping experience for all our customers. If the product does not meet your
expectation, we will provide exchange/refund service under
If you have any inquiry exchange/refund
please contact us on 1300 364 733 or firstname.lastname@example.org
and our customer service team will guide you through the process,
All our customers will be entitled to a refund if the product is
presented unused and all packages have not been broken.
If original packages are already opened, we may not issue a
refund under this condition.
30 Day - Defective Product Policy
If your product has developed a fault within the first 30 days,
we offer an expedited exchange process.
To help us process your exchange faster please ensure:
In order to request an exchange/refund,
please provide valid proof of purchase this may include a receipt,
digital tax invoice, payment receipt, or gift receipt.
Dead on Arrival/Damaged in Transit
For information on the warranty, please visit our warranty page.
This return policy includes, and does not seek to exclude or limit,
the rights you have under the Australian Consumer Law. Our goods come with
guarantees that cannot be excluded under the Australian Consumer Law.
The warranties and product support that we offer and provide pursuant to
our Terms and Conditions are in addition to the consumer warranties and
guarantees under the Australian Consumer Law.